• What are the supported photo image formats?
  • You can add JPEG or PNG photos for untagging. These two formats are the common file format for photos. Camera app in iPhone stores photos in JPEG format.

  • What is the message "Untag Would Like to Use Your Current Location" for?
  • You will receive the message the first time you add photos from the Photo Library. This is a standard system message and an "OK" is required for Untag to access your Photo Library. Untag will never make use of any location info from your iOS device.

  • Do I still need Untag app if I disable the location service on my iPhone?
  • With location service disabled, only photos created on that phone (if you choose to disable location service for whole phone) or by apps with location service turned off will not have geotag in the photos. The Photo Library might contain photos you sync with iTunes from your Mac, or photos from other iPhones in Photo Stream album. With so many camera apps and photos sources, it is never easy to ensure all photos in your iPhone are free of geotag. Untag is created to be the go-to app you use for geotag free photos.

  • I can't add a particular photo into Untag. What could be the problem?
  • Untag will skip untagging a photo if the photo is not in JPEG or PNG format, or there is an error during untagging. Please email the photo file to for us to investigate further.

  • Can geotag data be recovered after the removal by Untag?
  • Untag does not keep any traces of location info in untagged photos. Thus it is not possible to recover them. When you add a photo from Photo Library into Untag, a copy of the photo is imported into Untag. The original photo in Photo Library is never touched and will have the location info intact.

Contact Support

Please email us at with any app issues, questions or comments. If there are features you would like to see added please let us know.

We will try to respond to support requests as quickly as possible.